Frequently Asked Questions:

Here are the answers to some common questions asked by all residents, from the newest owners to the longest tenured residents. The following questions have been asked in the past, please check for a question and then scroll down to find the answer. If you have another question not answered here, please submit it under feedback and request it be added to the FAQ's.
Flower Hill Central hopes that the residents of Flower Hill will enjoy spending time at the pond. Please keep in mind that there is: No swimming No boating No attempting to walk or ice skate on the ice surface Also, if you choose to fish in the pond, please just catch and release the fish back into the water. Please do not eat fish caught in the pond. No ice is safe to walk or ice skate on. The ice may look solid enough to hold your weight, but it is not. Parents, please speak to your children about the dangers of any pond / ice covered water area. 

Jessica’s Pond Not Just For Beauty But For A Purpose
Jessica’s Pond is not just a place to take a nice walk around a pretty pond. It is a stormwater management facility required by the State of Maryland Department of Environmental Protection and Montgomery County DEP. This facility consists of a wet pond, sand filters, infiltration trenches, oil grit separators and underground storage structures that are vital components to protecting our streams and our safety. To better understand how Jessica’s Pond serves our community, you need to understand stormwater management. The following is taken from the Maryland DEP’s website: 

Why Stormwater Matters: Impacts of Runoff on Maryland's Watersheds Urban development has a profound influence on the quality of Maryland’s waters. To start, development dramatically alters the local hydrologic cycle (see below). The hydrology of a site changes during the initial clearing and grading that occur during construction. Trees, meadow grasses, and agricultural crops that intercept and absorb rainfall are removed and natural depressions that temporarily pond water are graded to a uniform slope. Cleared and graded sites erode, are often severely compacted, and can no longer prevent rainfall from being rapidly converted into stormwater runoff. The situation worsens after construction. Roof tops, roads, parking lots, driveways and other impervious surfaces no longer allow rainfall to soak into the ground. Consequently, most rainfall is converted directly to runoff. The increase in stormwater can be too much for the existing natural drainage system to handle. As a result, the natural drainage system is often altered to rapidly collect runoff and quickly convey it away (using curb and gutter, enclosed storm sewers, and lined channels). The stormwater runoff is subsequently discharged to downstream waters such as streams, reservoirs, lakes or estuaries. 

Water Quality is affected by the accumulation of trash, oil and rubber from cars, fertilizers and pesticides applied to lawns, sediment from bare or poorly vegetated ground and other pollutants entering streams, rivers and the Chesapeake Bay. Inflow of sediment can cloud water, blocking sunlight from submerged plants. Sediment also settles to the bottom of streams, clogging the gravel beds used by fish for laying their eggs. Nutrients, such as phosphorus and nitrogen, from fertilizers enter the water and promote unusually rapid algae growth. As this algae dies, its decomposition reduces or eliminates oxygen needed by fish, shellfish, and other aquatic life for survival. These are all examples of nonpoint source pollution, one of the major contributors to the degradation of quality in Maryland's waterways. Stormwater management practices help control nonpoint source pollution through the use of nonstructural and/or structural techniques to intercept surface runoff from developed areas, filter and treat this runoff, and then discharge it at a controlled rate. The overriding condition that governs the quantity of stormwater runoff is the amount of impervious surfaces located on your property (driveways, roofs, carports, sidewalks, etc.) Stormwater quality, however, is governed by the accumulation of pollutants on the entire surface area, regardless of whether it is grassed or paved. As the use of chemicals around the home such as fertilizers, pesticides, engine oils, deicing materials, and similar products increases, the more degraded the stormwater runoff from your property will be. Although the effect of one property on the quality and quantity of stormwater runoff may seem insignificant, the cumulative impact from hundreds of thousands of yards across the State continues to be destructive to our water quality.

These Activities Will Minimize Stormwater Runoff from Your Property:
• Limit the amount of impervious surfaces in your landscape. Use permeable paving surfaces such as wood decks, bricks, and concrete lattice to allow water to soak into the ground. Where possible, direct runoff from impervious surfaces across vegetated areas.
• Allow "thick" vegetation or "buffer strips" to grow alongside waterways to filter and slow runoff and soak up pollutants.
• Plant trees, shrubs, and groundcover. They will absorb up to fourteen times more rainwater than a grass lawn and they don't require fertilizer. For more information on environmentally-friendly planting and "Bayscaping", contact the Maryland Department of Natural Resources or the Alliance for the Chesapeake Bay.

These Activities Will Reduce Fertilizer, Pesticide, and Sediment Runoff:
Use natural alternatives to chemical fertilizers and pesticides. If you must use fertilizers or pesticides, test your soil to determine the appropriate amount. For more information, contact the Maryland Cooperative Extension Service at 1-800-342-2507. If a lawn care company services your lawn, make certain it is not applying "blanket" applications of fertilizer and pesticides. Ask if they have conducted soil tests and a pest analysis to determine appropriate applications. Resod or reseed bare patches in your lawn as soon as possible to avoid erosion.
Stormwater Management Regulations
The regulations governing Maryland's stormwater management program may be found in the Code of Maryland Regulations (COMAR) 26.17.02. The Maryland Department of the Environment, Water Management Administration is pleased to announce the adoption the 2000 Maryland Stormwater Design Manual, Volumes I & II (COMAR The effective date of the new regulations and the manual is October 2, 2000. The revised COMAR is available from the Office of the Secretary of State, Division of State Documents (DSD) (www.dsd.state.md.us).
Supplement to the Model Stormwater Management Ordinance The Maryland Department of the Environment, Water Management Administration (MDE/WMA) has published a Supplement to the Model Stormwater Management Ordinance. This supplement contains optional content for implementing an advanced stormwater management program in Maryland. MDE provides this guidance to assist county and municipal code development as part of local land use and planning to enhance protection of receiving waters, and meet the requirements of the Water Resources Element of local Comprehensive Plans. While all local development review and approval processes are unique, MDE will use this document as a template to ensure effective implementation of advanced stormwater management ordinances.

Montgomery County Code Enforcement Changes to be Effective in Spring 2011 - New code enforcement laws initiated by the County Executive and approved by the County Council are designed to help protect residential neighborhoods. These laws go into effect April 24, 2011. For more information about these new laws and how they may affect you, visit montgomerycountymd.gov/goodneighbors. 

The Flower Hill office has received several calls from concerned residents about the uncut grass at the corner of Flower Hill Way and Woodifeld Road. That area belongs to The State of Maryland, due to budget cuts the State has cut back on its grass mowing. To request that the State of Maryland cut the grass in that area please call the State of Maryland at 301-948-2477
Homeowners / Landlords Must Have Rental Licenses Homeowners in community associations, HOA’s and condominiums are required by Montgomery County to obtain a license to rent their property. Unlicensed property owners renting their property can be issued a citation, which carries a $500 fine. The Department of Housing and Community Affairs (DHCA) administers these rental licenses. Montgomery County law requires common ownership communities to provide a list of all properties being rented within the association. The license year runs from July 1st to June 30th. Homeowners should call 240-777-3636 or visit the DHCA website at: 
Homeowner Documents are available at the Community Center for a fee of $100.00 each. Please provide a copy of your HUD One / Settlement Sheet to the FHCC office once you have gone to settlement so we can update our records. Please call for information at 301-208-1314 
Vacant Home Notice – How to report a vacant home to 
Montgomery County We need your help in reporting vacant properties in the County. Vacant properties can pose a number of potential problems for neighborhoods. In an attempt to maintain the health, safety, and quality of our neighborhoods, DHCA is seeking help in identifying properties that present a blighting influence on neighborhoods, particularly those vacant and abandoned properties in the foreclosure process. If you suspect or know that a property in your neighborhood is vacant and not being maintained properly by the owner or a representative of the owner (e.g. realtor), please complete and submit the “Report a Vacant Property” form on the DHCA web site: 


DHCA will inspect the property to determine if it is properly secured and if there are any violations of County codes. The Department will initiate appropriate action and continue to monitor the property until it is occupied.
Thank you for your assistance in this effort. 
Montgomery County Police 
The Conflict Resolution Center of Montgomery County (CRCMC)
The CRCMC is a non-profit organization serving Montgomery County with the goal of preventing and resolving disputes through collaborative problem solving services. The CRCMC's services are available in both English and Spanish. If you are interested in possible utilizing their programs or would simple likely more information please call 301-942-7700 or http://www.crcmc.org/
Please Can It!
Please place trash that is in plastic bags into a trash can with a tight fitting lid before you set your trash at the curb for collection. The problem: We have seen an increased amount of litter caused by birds, squirrels, raccoons, rats and other animals tearing into plastic bags of trash. Preventing littered trash helps keep neighborhoods safe and clean. The solution: Use trash cans with tight fitting lids to hold your trash. These will prevent birds and other animals from tearing plastic bags open, allowing trash to blow around. Trash cans, which are required, may be plastic or metal, and may hold up to 45 pounds of material. For more information about regulations for trash collection, or to share questions or comments, visit www.montgomerycountymd.gov/solidwaste or contact our customer service staff at 240-777-6410.
Your sub association could have regulations as well, please contact them directly. Your sub association contracts the trash service if it is provided. 
Flower Hill Elementary Expansion
Below is a link to the Flower Hill Elementary School website, on the front page is information on the expansion of the school. 
Abandoned shopping carts litter the Flower Hill neighborhood. If you bring a shopping cart home please return it to Giant Food right away, there is no dumping of any kind allowed in any area of Flower Hill. If you see a shopping cart please call Giant Food at Flower Hill so they can pick up the cart. 
Giant Food at Flower Hill – 301-926-0340
Christmas Trees & Leaf Raking 
Yes, it is that time of year again! The air is crisp and the leaves turn beautiful shades of red & golden brown. We just have a few reminders as the seasons begin to change. In an effort to keep costs reasonable, FHCC limits leaf removal to the common areas only. Each homeowner is responsible for the leaf removal from his/her property. Leaf disposal is to be done according to the county recycling guidelines. Call 240-777-6410 for details. Leaves may be placed in recycling bags or labeled recycling cans only. Leaves are not to be raked onto any Flower Hill common areas or to be dumped in the fields, woods or streambeds. LEAVES, CHRISTMAS TREES AND ALL OTHER DEBRIS ARE NOT TO BE DISPOSED OF ON THE COMMON GROUNDS! 
Dumping on the Common Area 
Flower Hill Central would like to take this opportunity to remind all homeowners and residents of Flower Hill that there is no dumping or discarding of any items on the common areas located in Flower Hill. Dumping of debris on the common area has become an increasingly expensive issue in Flower Hill. Every month Flower Hill Central pays to removed furniture, exercise equipment, bulk trash items, old tires, bikes, construction items, fire wood, toilets, doors, mattresses, Christmas trees and so on from the common areas owned by Flower Hill. Many residents incorrectly assume that there local sub association’s trash serve will pick up items of this nature but many of them do not. Please check with your sub association before placing bulk items out for trash pickup. If Flower Hill has proof (photos’ or an eye witness account) of such dumping occurring then Flower Hill will send a letter to the property owner and post a notice on the property owner’s front door, notifying them that the debris must be removed and properly disposed of within forty eight hours or Flower Hill will have no choice but to remove the items and bill the owner for the cost of removal. Let’s all work together to keep out community beautiful.

Other options to dispose of debris:
http://www.freecycle.org/group/US/Maryland – Give it away instead of disposing of it 
Salvation army – Yes they still offer free pick up of useable items, and it’s tax deductible! 301-277-7878
Montgomery County Dump – http://www.montgomerycountymd.gov/apps/dep/solidwaste/collectionservices/facility_detail.asp?facilityID=6
Habitat for Humanity will accept building supplies - http://www.habitat.org/cd/giving/lander/default.aspx?media=GooglePd&source_code=DHQOQ1107W1GGL&keyword=brand

Christmas Trees & Leaf Raking 
Yes, it is that time of year again! We just have a few reminders as the seasons begin to change. In an effort to keep costs reasonable, FHCC limits leaf removal to the common areas only. Each homeowner is responsible for the leaf removal from his/her property. Leaf disposal is to be done according to the county recycling guidelines. Call 240-777-6410 for details. Leaves may be placed in recycling bags or labeled recycling cans only. Leaves are not to be raked onto any Flower Hill common areas or to be dumped in the fields, woods or streambeds. 
Thank You 
If you are moving or refinancing and you need a PUD for filled out please email the FHCC Office at fhcc@flowerhill.org and request the needed information. The office will get back to you with in two business days in most cases.
How do I update my mailing address with Flower Hill?
To update your mailing address with Flower Hill, please notify our office in written form. Please include your name, property address and mailing address. 
FHCC@flowerhill.org attn Mailing address
How can I obtain more information on the County's project to widen Snouffer School Road?
FHCC has posted some information from the County under the section below on the FHCCC website:
Items that can be downloaded:
Snouffer School Rd 1 of 3 From County 
Snouffer School Rd 2 of 3 From County 
Snouffer School Rd 3 of 3 From County 
Residents can also contact the County directly at: 
Ken Kendall, P. E., Senior Engineer, Montgomery County Dept. of Transportation
Division of Transportation Engineering
100 Edison Park Drive, 4th floor, Gaithersburg, MD 20878
Phone: 240-777-7267- Fax: 240-777-7277
How can I rent the community Center?
Please see the link below- http://www.flowerhill.org/comcenter.aspx
We receive many telephone calls from homeowners with day-to-day questions and needs. These calls are often for situations which are not handled by the Flower Hill Central Corporation (FHCC) and we have to direct the caller elsewhere. In order to help you to know where to call for help with problems, questions or requests, we have compiled a list of who’s who around the Flower Hill Community. Every homeowner in Flower Hill belongs to two (2) associations: The FHCC, and the individual sub-association for the neighborhood in which they live. Each sub-association has its own Board of Directors, its own set of rules, its own budget and expenses and its own separate responsibilities. Each sub-association has a set of governing documents that create the authority and responsibility of the Boards of Directors. You should have received a copy of this set of documents when you purchased your home. You should take some time to review the documents, as there are legal requirements contained in the documents for homeowners. If you should need a copy, they are for sale at the Flower Hill Office. Hopefully, this explanation will help everyone to understand the role of each entity.

The Flower Hill Central Corporation is the “umbrella” association over all the neighborhoods in the Flower Hill community. What does this mean? It means that the FHCC is the one association to which all homeowners in the community belong. It is responsible for the maintenance of all recreational facilities, including the pool, playgrounds, ponds and community center and also maintains the landscaping in the common areas around the community. FHCC addresses issues / maintains grounds that all 1984 homes share. It also collects the fees for the Central Corporation and for the sub-associations. 
When to call FHCC: questions about fees, payments or changing your address; request for a resale package when. selling your home; rental of the community center; obtaining pool passes; reporting problems with recreational facilities; request for landscape maintenance on common areas; snow removal on common areas; and anything which would come under the jurisdiction and authority of the FHCC

Theresa Lyles works in the office at Flower Hill. She is responsible for renting the community center, making a calendar of events at the community center, issuing resale packages and pool passes, and generally handling the affairs of the Flower Hill Central Corporation. She may be reached at 301-208-1314. You can also reach the FHCC office at fhcc@flowerhill.org. 

Presently we are self-managed so the FHCC office oversees work done around the community by contractors. Association Bookkeeping Services collects the assessments from homeowners, does the bookkeeping, and pays our bills. 

Each homeowner in Flower Hill also belongs to a separate sub-association for the particular neighborhood in which they live. A portion of the fees paid each year goes to the 
sub-associations to administer the operation of the individual neighborhoods. Each sub-association has its own Board of Directors, and makes and enforces its own set of rules particular to the individual community.

When to call your sub-association: Complaints about problems or behavior within the sub-association, such as with your neighborhood parking questions, trash accumulations, request for architectural change to the exterior of your home, pet complaints, and anything which would come under the jurisdiction and authority of the sub-association. 
A Board of Directors governs each sub-association and their names and numbers are available from the Flower Hill Office. Please contact the Flower Hill office at fhcc@flowerhill.or or 301-208-1314 to verify your sub-association's meeting time and place as they can vary. Come on out and get involved! 
When will my annual homeowner’s bill mailed for my annual HOA assessment?
Annual Homeowners Dues Bills will be mailed to all owners by March 1, each year and will be due paid in full by April 1 annually. If you have changed your mailing address or if you do not receive the bill please notify the FHCC office at FHCC@flowerhill.org, as soon as possible to avoid additional charges. 
How do I request to make changes to the Exterior of my home? 
Prior to beginning any work on the exterior of your home, you must have the approval of your sub association’s board for all exterior modifications. Please call the office located at the Flower Hill Community Center for details. Fhcc@flowehill.org Please include your property address to the office staff knows which one of the 18 sub associations you belong to. 
What is the Collections Process for Homeowners’ Dues?
Collections Process for Homeowners’ Dues
Flower Hill Central would like to take this opportunity to remind the community of the process for collection of homeowners' dues:
March 1-Annual bills are mailed
April 1-All accounts are due paid in full
April 15-Late fees applied to all overdue accounts and the first late notice mailed. 
May 1- Monthly interest charges commence, 18% per year calculated from April 1, each year. Second late notices mailed out.
June 1- Final late notices mailed to all delinquent accounts.
July 1- All remaining delinquent accounts turned over to collections attorneys.

If you would like to request the one payment plan that FHCC offers, please contact Linda Horensavitz at the FHCC office in writing at FHCC@flowerhill.org or by faxing 301-208-1316

Who is responsible for clearing snow? 
This is just a reminder about the clearing of snow and ice off of the sidewalks. The rules for snow clearing Single- family detached residences are fairly simple: Walks in front of or on the side of such properties must be cleared by the owner; owners who do not clear these walks are subject to citation by Montgomery County. Such properties in Strawberry Knoll and Flower Hill North are responsible to clear the sidewalks for the walks on their property that border Strawberry Knoll Road and Centerway Road. Some connector walks in the single family detached neighborhoods will be cleared by the FHCC.

The rules for snow clearing in the Townhouse communities are somewhat more complicated. The FHCC plan calls for walkways (in front of townhouses that occur between the imaginary extensions of the side property lines to the parking bays) to be cleared by the individual property owners, under the adjacency rule in the law. Some of these walks are located on FHCC property for maintenance purposes. However, the law places primary responsibility on the individual owner rather than the HOA.

The only community where the lines are quite clear is Southridge. At Southridge, the individual property owners own the walkways. The FHCC will clear connectors between townhouse groupings and entry area walkways that lead to public streets. 

The condominiums are responsible for all of their walkways. FHCC will clear the extensive walkway along Snouffer School Road and Emory Grove Road, and portions of the walkway along Strawberry Knoll Road and Centerway Road. Asphalt paths that intersect the common grounds and lead to recreational areas will not be cleared with the exception of the walks that lead to schools. Please feel free to call the FHCC office at 301-208-1314 with any questions. To register a complaint with Montgomery County, call 240-777-0311. 
In Flower Hill there are three Montgomery County owned public parks To obtain a permit to use the fields you can go to the County’s website at: http://www.mc-mncppc.org/permits/
The parks in Flower Hill are not permit only fields, that means you do not need a permit to use the fields but you may obtain a permit to reserve the field for exclusive use. At the website you can learn more about how to reserve the athletic fields, and other permitted park facilities, find the facility that best fits your needs, and book your date. You do not need a permit to use the field in Flower Hill, but permit holders have the priority use of the field. For more information or to report a problem at the County owned parks you can contact Community use of Public facilities at 240-777-2706. To report routine maintenance issues such as trash dumping, broken equipment, grass cutting, etc., please call 301-670-8080. Park Police Emergency Number: 301-949-3010

Park Watch Info 
Our Park Watch Program encourages residents to act as the "eyes and ears" of the Park Police and report anything that appears suspicious. If you observe any suspicious person, activity, or situation in the park, please notify the Park Police immediately on 301-949-3010 (emergency number). To report routine maintenance issues such as trash dumping, broken equipment, grass cutting, etc., please call 301-670-8080. Help us keep your parks safe and crime free. Together we can make a difference. For additional information call 301-949-8010 (non-emergency) or for general parks information call 301-495-2595.
Suspicious events to watch for and report:
Screaming, yelling, or fighting
Someone peering into parked cars
People in the park after hours (unless the park is designated for night-time activities)
People loitering in the park
The sound of breaking glass
Attention Pet Owners 

Pet waste left to decay on sidewalks, lawns or common areas is a stinky mess! It’s also unhealthy for people and the environment. If you don’t scoop your pet’s poop, rain can wash that waste into storm drains and streams making them unsafe. Pet waste frequently contains bacteria and parasites which can severely sicken people, pets and wildlife. Nutrients in animal waste can cause algae blooms, cloudy water and can kill fish. PICK UP WASTE AND PLACE IT IN A SEPARATE TIED-UP PLASTIC BAG FOR DISPOSAL WITH YOUR HOUSEHOLD TRASH. 
Residents can file a complaint with the County by calling 240-777-0311
Montgomery County owns and maintains the streets. Please report any potholes on Flower Hill’s streets to Montgomery County at 240-777-0311. Street maintenance is beyond the FHCC’s control. Multiple complaints from homeowner's will help to get the streets repairs.
Verizon Fios is coming to the Flower Hill Neighborhood! 
Homeowner’s with questions or concerns about the instillation and locations that Fios will be offered can call Mr. Brookes directly at 301-282-3631 or you can email Mr. Brookes at edward.a.brooks@verizon.com. * The Flower Hill office has been overrun with phone calls and complaints about the Verizon work being done in the neighborhood. Unfortunately, the FHCC staff cannot assist owners with their concerns. Please contact Verizon Directly.* 
You can contact Montgomery County for a new recycling bin at the link below or by calling 240-777-0311. 
Montgomery County Police contact information:
Emergency – 911
Non Emergency – 301-279-8000
Sixth District Station – 240-773-5700
Anonymous Crime Tip Line 240-773-TIPS (8477) 
Text a Tip to 274637 (CRIMES) 
In the message body, type MCPD (space) and then your crime tip information. Your tip will be transmitted anonymously.

District Six address:
45W Watkins Mill Road, Gaithersburg MD 20879



CrimeReports.com is an online mapping and analysis service provided by Public Engines, Inc.

Theft from vehicles are a growing problem. Don't Forget to remove electronics, their accessories, and other valuables from view or take them with you. 
Montgomery County Aminal Control- 240-773-5900

Street light is out? How do I report it? 
Street light out, how and who to report it to. 
Street light out? ??? 
You can report it the County at the link below.
Steps to report an outage:
1.Enter address or intersection near the streetlight, then click search
2.Use the map to find the malfunctioning streetlight
3.Move your mouse over the streetlight and click the Report Outage link in
the pop up
4.Complete and submit the form to report the outage
How can I get more information on the Flower Hill
(Newly added information) 

In a few areas of Flower Hill the light poles are owned by the sub associations. Such as the light on Mt. Laurel Court that are owned by the Parkside HOA. For information on how to contact the Parkside HOA please contact the Flower Hill office staff at 301-208-1314. For lights that are out around Jessica Pond please contact the FHCC office at fhcc@flowerhill.org. 
What about the uncut grass located at the edge of the Flower Hill Park, on Mt. Laurel Lane across from Mallory?
From Montgomery County Parks 5/18/12:
I am the Parks employee that spoke to a homeowner this morning regarding the grass area that is not being cut in the Flower Hill Local Park. I contacted the Park Manager for the Shady Grove Maintenance area where Flower Hill Local Park is located. He states that just about every park has a “no mow” area for bird nesting, etc. The “no mow” area in Flower Hill Local Park is the area you are asking about. The grass in that area is only cut twice a year and it will not be cut again until after the summer. 

If you have any further questions or concerns, please contact our Department of Parks Service Center via email or you may call us at (301) 670-8080.

Pete Gilner
Department of Parks Service Center, Montgomery County
Gold Medal Award Winning Park System
What about the uncut grass on 124 at the corner of Flower Hill and 124?
This area is owned by the State of Maryland, to register a complaint about the uncut grass please contact the State of Maryland Highway Administration through the link below 
Christmas tree disposal / recycling 
Montgomery County Recycling will pick up Christmas Trees with no decorations on them on particular days. Please see the link below for more information. 
How to prepare your cut tree
We will collect Christmas trees on your recycling day from Wednesday, December 26, 2012 through Friday, February 1, 2013. Please put your Christmas tree at the curb by 7 a.m. on your collection day.
The trees are picked up by the yard trim recycling crews.
Christmas trees are given a new life after being composted or chipped for mulch, so keep the tree in a natural state.
•Please remove the stand and all decorations, including lights, ornaments, tinsel, and garland. Be sure there is no metal attached to the tree. 
•Trees cannot be left at the curb in plastic bags. 
•"Live" Christmas trees with root balls and artificial trees cannot be collected as part of this recycling program.
After February 3, 2012, you may still recycle your tree through our curbside yard trim collection. Please note that the tree must then be cut into smaller pieces. 
You can also recycle branches and needles at home by placing them under trees and shrubs as a temporary winter mulch -- or chop them up and add them to your compost pile!
Recycling cut trees at apartments and condominiums
Residents of apartments and condominiums: check with your property manager or representative for specific recycling instructions.
Property managers of apartments and condominiums: if your residents are permitted to have live Christmas trees in their units, make arrangements in advance for special collections. Christmas trees must be recycled per Montgomery County Executive Regulation 15-04AM.
•Contact your solid waste/recycling collector or landscaping contractor to schedule special pick-ups in December and January; confirm with the collector that the trees will be mulched. Or, self-haul the trees to the Shady Grove Processing Facility and Transfer Station. 
•Notify your residents of the special collection schedule so they know when and where to bring their trees, wreaths, and roping. Trees must not be placed in roll-off containers with bulk trash and other debris. 
•Keep records, including the number of collections, pounds of material collected (or number of trees collected), and to where the material was taken so you can complete your Annual Recycling and Waste Reduction Report. Your contractor should be able to provide you with this information. 
How to dispose of your artificial tree
If you have Montgomery County-provided trash collection service
If you have Montgomery County-provided trash service, please call Montgomery County's Customer Service Center at 3-1-1 (out-of-County: 240-777-0311, TTY: 240-773-3556) to request a bulk trash pickup for your artificial Christmas tree. Bulk trash details: www.montgomerycountymd.gov/bulktrash
If you have privately-provided trash service
If you have privately-provided trash service because you or your homeowners' association have direct contract with a company, please check with your collection company for instructions.
If your artificial tree is still in usable condition
If your artificial Christmas tree is still in usable condition, consider offering it to a fellow community member on your local Freecycle Network group.
How to dispose of your wreaths and roping
Wreaths and roping are typically bound together with wire. Wire could damage our shredding equipment. And, pieces of wire would become "contaminants" in mulch.
If you are able to separate the greens from their wire, you may bag or bundle them as yard trim, and then set them out for collection on your recycling day. Otherwise, please dispose of your wreaths and roping as trash.
Emergencies and to report "hot" or sparking wires, especially those across roadways, call 9-1-1 (do not use for plowing questions); 
Non-emergency, Police 301-279-8000; 
To report an animal bite or a violation of animal control laws Animal Services Division at 240-773-5960 or 240-773-5925 (after-hours emergencies 240-773-5900); 
Shelter information/transportation 240-777-6000; 
Residents concerned about the safety and well-being of children, elderly individuals or adults with disabilities, call the County's Crisis Center 240-777-4000 
General Information for Montgomery County: 240-777-0311
Flower Hill Office: 301-208-1314, fhcc@flowerhill.org 
Pool Pass Information 
We would like to thank the residents once again this year for their cooperation in completing & returning the pool pass applications by May 1, 2016. The Flower Hill pool will open Saturday, May 28th at noon. The pool will be open from noon to 8:00 PM daily except public school days when the pool will not open until 4:00 PM. The pool will close for the year on September 5, 2016. This year the pool pass applications can be obtained in the newsletter, at the FHCC office and through the Flower Hill Web site at www.FlowerHill.org If you do not have access to the internet or if you would like to have an application mailed, please contact the office at 301-208-1314 and the form will be mailed to you. All applications must be received by 5/1/16 in order for residents to receive passes prior to opening day of the pool. No one will be admitted with out a current year pass. All pool passes will be mailed to the property owner’s by mid-May. Homeowner dues must be paid in full and owner’s must turn in a pool pass application in order to received passes. All rental properties must turn in a full & current lease with the pool pass application signed by the owner or the agent for the owner (who must be on file with the Flower Hill office). Passes will only be issued to tenants listed by name on the lease (that included children of all ages). No temporary passes will be issued. If you have not submitted full payment for your HOA dues by April 1st and / or have not turned in your pool pass 
application to the FHCC office by May 1st, 2013, you will not receive your passes until both are done. Please allow at least three weeks for processing and mailing the passes. NO passes may be picked up at the FHCC office, and all passes will be mailed to the property owners.  Passes will be processed on Mondays, Wednesdays and Fridays and will be mailed to the owner of the home. Replacement passes and additional guest passes are $15.00 each and must be ordered in advance.  One guest pass per unit will be issued at a time. Passes cannot be processed on demand due to the high volume of passes processed. Enjoy the Summer! 
To report an animal bite or a violation of animal control laws, call the Animal Services Division at 240-773-5960 or 240-773-5925. For after-hours emergencies, call 240-773-5900.
At Large
Any dog is at large if it is outside the owner's premises and not leashed, unless it is a service dog, is in a dog exercise area designated by the Maryland National Capital park and Planning Commission, or is participating in an approved activity.

Any other animal (i.e., cat or livestock animal) is at large if it is outside the owner’s premises and not leashed or immediately responsive to verbal or non-verbal direction.
The common area of a homeowner’s association, condominium or cooperative is not the owner’s premises. 
Penalty for Violation: $100 for first offense, $500 for each subsequent violation.
Unwanted Contact
The pet owner must prevent unwelcome or unsolicited threatening physical contact or close proximity to a person or a domestic animal that occurs outside the owner’s property that may cause alarm in a reasonable person, such as biting, chasing, tracking, inhibiting movement, or jumping. 
Penalty for Violation: $500 
Public Disposal of Animals
An owner must not sell trade or give a domestic animal to another person at a place open to the public, except a business licensed to sell animals under Section 5-404. 
Penalty for Violation: $500
Cold weather and wind chill can be hard on your pets. Remember to take care of your pets during winter weather by providing adequate shelter against the cold. For proper shelter guidelines and information call 240-773-5960.